FAQs

Q?

What holidays we observe?

A.

We observe major holidays (Memorial Day, 4th of July, Labor Day, Thanksgiving, December 25th, 26th 2017, and January 1st & 2nd 2018).

Q?

What is the cancelation policy?

A.

Any cancellation made after 48 hours on working days to a scheduled appointment is considered a late cancellation and will incur a $60 fee, except same day cancels or missed appointments will be $75 or $150, depending on the length of scheduled appointment. If your schedule changes, please let us know way ahead of time to avoid those fees. We are always here to help, and want you to succeed. This fee is not billable to insurance companies and will be charged to the patient directly.

This policy is in place out of respect to you, fellow patients and our team. By giving last minute notice, or no notice at all, your schedule might alter your plan of care which will influence your healing process and you may be preventing another patient from getting that time slot.

Working days are Monday through Friday except for major holidays (Memorial Day, 4th of July, Labor Day, Thanksgiving, December 25th, 26th 2017, and January 1st & 2nd 2018).

Q?

How long will my treatments be and how much can I expect to pay?

A.

A typical visit can be a duration of one hour. Follow-up visits depends on the therapist’s evaluation and can be either 30 minute to 60 minute appointments. If your insurance does not cover your visit, we offer advanced health investment packages and time-of-service savings. Call 415-282-4083 for more information and schedule your appointment.

Q?

How many times do I need to come in for therapy?

A.

The extent of your physical therapy treatment depends on the diagnosis, severity of the problem, the physical therapist’s evaluation, and your own personal goals. If we find that physical therapy will benefit you, we recommend a series of visits to achieve long lasting benefits.

Q?

What do I do after I am done with therapy?

A.

We encourage you to be an active participant during and after your treatment. During physical therapy, we will empower you with the control to get back your physical functioning and teach you how to maintain it long after treatment ends.

During therapy you will learn a progressive home exercise program that will allow you to manage your symptoms effectively on your own. After discharge from physical therapy it is crucial to continue with the established program as advised by your therapist and integrate these aspects into the activities in your daily life. You will be taught skills to modify your life habits that will reduce symptoms and let you experience a long-lasting, positive effect.

Upon your final session we will discuss if it will be important to return for maintenance therapy monthly, bimonthly, or quarterly. Furthermore, just like it is important to see your doctors annually for your general health, it is also important to see your physical therapist for your musculoskeletal health.