I want to schedule an appointment – how do I do that?
- Click request appointment at top of page.
- State what you need PT for.
- State what health insurance you have.
Is there a waiting room for when I arrive?
We do not have a waiting room/area at Rising Sun Physical Therapy. If you arrive early please use the “Cafe” on the 9th floor to wait until the time of your visit.
Do you accept my health insurance?
We accept many ppo plans but insurance plans vary greatly. Send a photo of your insurance card to support@risingsunphysicaltherapy.com to inquire if we accept your health insurance.
I’ve heard of physical therapy but I don’t know what it is. What is it?
Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians.
Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.
While every patient’s condition and pain is unique, our physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.
The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.
How do I find a physical therapist?
As a patient, you have the right to receive physical therapy at any place you choose. At Rising Sun Physical Therapy, you will receive the highest quality care while achieving the results you need.
We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.
Will physical therapy benefit me?
Working as a team(you, your physician, and your PT) we can discuss your options and help determine if physical therapy will be the right choice for you. Email us today to discuss your current condition or request an appointment now.
Will physical therapy hurt me?
Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering.
This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.
Are your physical therapists trained to treat my condition?
Physical therapists have years of university-level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences.
Our physical therapists have graduated from accredited physical therapy programs and are state-licensed. Depending on the university, the physical therapy program is either a master’s or doctorate level degree.
Rest assured, your therapist is well trained to evaluate and treat your condition.
What should I wear for my sessions?
Dress comfortably in clothes that allow easy access for the therapist to examine your problem areas.
For treatments, loose-fitting clothes that are comfortable for gentle exercises are often good choices to wear.
We are a shoe free clinic. Feel free to wear socks/house(indoor only) shoes during your visits.
How long will each of my sessions last?
Allow yourself 25-54 minutes for your visits . The amount of time will be based on your specific needs, and your therapist will discuss this with you.
How many times will I need to come in before I feel better?
Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you.
Your plan of care and number of visits will be determined during your first visit and explained to you by our physical therapist.
Will my sessions be covered by insurance?
Please contact us/your insurance provider for a better understanding of your plan and what is covered.
I don’t have insurance – what do I do?
For patients who do not have insurance, we offer self pay options, due at the time of service.
How should I pay?
We have an online portal for easy payment access. payment is due at the time of service. Pay here button at top of page.
How should I prepare for my initial appointment?
Please have your referral and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.
To bring on your first visit:
- A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
- Insurance information (we will make a copy of your card).
- Please wear comfortable clothing that allows easy access to your problem areas.
Can I continue sessions even after I feel better?
Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.